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New Law Gives Workers More Power Over their Working Hours

20 Oct 2023

UK workers will now have more say over their working patterns with the introduction of new laws supported by the Department for Business and Trade.

Having received Royal Assent, the Workers (Predictable Terms and Conditions) Bill gives individuals on atypical contracts – including those on zero hours contracts – more predictable working hours. It delivers on a 2019 Manifesto commitment to introduce a right for workers to request a more predictable contract.

While government said that while zero hours contracts are an important part of the UK’s flexible labour market, it is determined to tackle unfair working practices.

The Act introduces a right for workers to request a more predictable working pattern, intending to redress the imbalance of power between some employers and workers in atypical work.

Business and Trade Minister Kevin Hollinrake said: “Although zero hours contracts can often suit workers who want to work flexibly and employers whose needs vary, it is unfair for anyone to have to put their lives on hold to make themselves available for shifts that may never actually come – this Act helps to end the guessing game.

“A happier workforce means increased productivity, helping in turn to grow the economy, which is why we’ve backed these measures to give people across the UK more say over their working pattern.”

If a worker’s working pattern lacks certainty in terms of the hours they work, the times they work or if it is a fixed term contract for less than 12 months, they will be able to make a formal application to change their working pattern to make it more predictable. Once a worker has made their request, their employer will be required to notify them of their decision within one month.

The government said that as well as clear benefits to workers, the measures are also good for British business. In cases where requests are accepted, workers will have more predictable terms and conditions that better suit their individual circumstances, leading to higher job satisfaction.

Acas Chief Executive Susan Clews said: “With the passing of the new Act, many workers will have the right to request more predictability around their working pattern should they wish to.

“Acas is producing a new Code of Practice that will provide clear guidance on making and handling requests. This will help workers and businesses understand the law and have constructive discussions around working arrangements that suit them both. Our draft Code will be available for public consultation in the coming weeks and we encourage all interested parties to respond and let us know their views.”

With the passing of the new Act, many workers will have the right to request more predictability around their working pattern should they wish to.
Susan Clews, Chief Executive, Acas

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