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Online Exams Advice

Online Assessment Platform

Flexible, Secure, and Globally Accessible

AIA delivers computer-based exams for its Professional Qualification and specialist diplomas through a secure, cloud-based online assessment platform. This allows you to sit your exams from anywhere in the world—including the comfort of your own home—while maintaining the integrity and rigour expected of a professional qualification.

All AIA assessments are supervised in real-time, ensuring your exam is conducted under strict professional standards. This includes:

  • Identity Verification: Confirming the identity of each candidate before the exam begins.
  • Secure Environment: Ensuring no unauthorised assistance or materials are present.
  • Plagiarism Prevention: Monitoring and systems in place to confirm that all work is your own.
  • Live Invigilation: Exams are invigilated remotely to maintain fairness and compliance.

Before your exam session, you’ll receive clear instructions on how to download and access the platform, along with joining details specific to your assessment.

Contact AIA Exams Team

Preparing for Your Online Assessment

For some students, taking an online exam is a new experience and there are a number on steps that need to be taken to ensure that the exam starts as planned. Many of the steps you take to complete an online exam are similar to assessments taken in a classroom environment, however, the online environment does present some differences that warrant a bit of extra awareness and preparation.

Getting Ready for Your Online Assessment

You can launch AIA’s online assessment platform and attempt a sample examination here. Please note your answers will not be marked.

Remember to ensure your system meets the requirements and you use an appropriate browser.

For any issues please contact exams@aiaworldwide.com.

You will be required to sit the exam remotely on your own computer/laptop, either at home or in an approved office environment.

In advance of the test you should confirm you have the required technical equipment to take the assessment.  

You must have: 

  • A functioning webcam and microphone either built into your computer or attached via USB 
  • Operating system: Windows 8,10
  • Browser: Google Chrome 
  • A stable internet connection with at least 1.5 Mbps download speed, 750 Kbps upload speed
  • A smart phone with a minimum operating system of iOS 11 or Android 8.

Note: if accessing the Rogo Kiosk at your place of work or using work equipment please check with your system administrator to ensure you are able to download and access the application.

Rogo Kiosk Download

View the live invigilation guide:

English
Greek/Ελληνικά
Cantonese/廣東話
Mandarin/普通话

If you require further information please view the troubleshooting guide:

English
Greek/Ελληνικά
Cantonese/廣東話
Mandarin/普通话

Note: if accessing the Rogo Kiosk at your place of work or using work equipment please check with your system administrator to ensure you are able to download and access the application.

Please inform AIA’s Exams Team at least six weeks in advance of the assessment of any special need and/or medical condition that may interfere with your performance in the test for which you are requesting a test accommodation.

If you have a documented disability or medical condition, the Exams Team will discuss a reasonable adjustment with you for the test.

Adjustments may include modifications to the test, for example an extended time period or permitted breaks/pauses in the exam.

During the exam the proctor will use the computer’s webcam and audio and the candidate’s smart phone to invigilate the exam.

  1. The smart phone should be on wifi and switched to airplane mode and placed at arms length to the side of the desk.
  2. At the start of the exam candidates will be asked to use their phone to demonstrate that they are complying with the exam rules, this will include  using their phone to show all areas on the desk, under the desk, the ceiling and behind their ears.
  3. Students are not permitted to wear a watch during the test. A timer will be visible within the exam platform.

When you start the test you are required to provide evidence of your identity. You will be required to show one form of photographic identification to confirm who you are.

This can include: your passport, driver’s licence or an identity card.

You should show only your picture and name as part of the verification process.

Pre-system check

You will be issued with a pre-system check, normally 48 hours in advance of the test and video to watch prior to the exam. You will download ‘Rogo Kiosk’ to your computer which locks down your computer and prevents access to other apps. It is important that you complete the process to ensure you can gain access to the test in the Rogo platform. At this stage you will be given a contact for assistance should you experience any technical issues.  

Assessment day

On the day of the exam you will use the link to access the test.

You should check 2 or 3 hours in advance of the test to confirm you are able to access the test platform successfully. 

It is important that you conduct the checks outlined above in advance of the assessment day to make sure you are able to access the test. 

At the beginning of the assessment the Proctor will release the test to you so you can commence your answers. This will be based on your in country local start time (refer to the Exam Timetable Local Start Times in the Exam Regulations). 

Should your internet connection be interrupted during the test, your work will be saved and you can re-join the test. Additional time may be permitted because of the internet connection, normally up to 15 minutes. 

Note: if accessing the Rogo Kiosk at your place of work or using work equipment please check with your system administrator to ensure you are able to download and access the application.

During the Assessment

You are expected to have read and understood the instructions on how to complete the test. You should sit the test in a quiet and private location (without others present in the room), ensuring you have a strong and stable internet connection.

Technical Difficulties

Should your internet connection be interrupted during the test, your work will be saved and you can re-join the test. Additional time may be permitted because of the internet connection, normally up to 15 minutes. 

You should contact the helpdesk using the information provided at the beginning of the test for any other issue.

Live Invigilation

The assessment system involves both automated and human invigilation of the student taking the assessment.

The system is automated to check student identity and ensures the rules of the assessment are adhered to but ‘live’ Proctors (Invigilators) are available online to scrutinise events if the automated system indicates there is an issue in your individual case.

You can also use the onscreen ‘Chat Box’ to raise a query during the assessment. This is aimed at the prevention of problems. If prompted by the system, the Proctor can enter your assessment window to help you get back on track with it.

Consent

As the system conducts tests using live proctoring, with end-to-end video recording of each test-taker’s face and screen, you will be required to consent to the use of your data for this purpose.

Following the issuing of the examination results, and the permitted appeal period, the test taker’s data, stored during the test, will be deleted.

Exam Regulations

You will complete the test on your own and not seek assistance or collude with others. You should not share your AIA password/username with others or any confidential information. Before the exam you should set up your work area, and take a comfort break. 

You should behave in a proper manner during the test and understand the consequences of fraudulent test taking. It is important that you understand the categories of exam malpractice, as listed below, which would be classed as cheating in the exams. 

Copyright and Intellectual Property Rights

You are not permitted to copy, print or produce any test material whether provided in paper format or on a computer screen. 

You are not permitted access to a mobile phone during the test. 

You should not use your mobile phone to capture screenshots of test questions, or the test contents. 

Rules for Desktop Computers

Set Up 

  • Clear desk area
  • One mouse
  • Separate keyboard
  • Glass or bottle of water
  • Blank sheets of paper are permitted for making hand- written notes.

 

Not Permitted

  • Additional Monitors or peripherals
  • Other food/drinks
  • Headsets/earphones/ ear buds, watches
  • No non-religious head coverings
  • All mobile phones must be placed out of arms reach and should be switched to silent once the test commences
  • Use of any written/printed material

Rules for Laptops

Set Up

  • Clear desk area
  • Laptop with built in webcam or attached by USB
  • Separate keyboard/mouse optional
  • Glass or bottle of water
  • Calculator (non-programmable)
  • Blank sheets of paper are permitted for making hand- written notes

 

Not Permitted

  • Additional peripherals
  • Headsets/earphones/ear buds/watches
  • Other food/drinks
  • No non-religious head coverings
  • All mobile phones must be placed out of arms reach and should be switched to silent once the test commences
  • Use of any written/printed material

 

You can choose to link your laptop to one external monitor (laptop screen is closed), using a separate mouse/keyboard. You must therefore have a webcam on the monitor.

Categories of Exam Malpractice

Cheating Threat

  • Using test content or having pre-knowledge of content
  • Receiving expert help while sitting the test
  • Using unauthorised test aids
  • Using a proxy test sitter
  • Tampering with the answer or stored test results
  • Copying answers from another test taker
  • Leaving the exam room during the test
  • Not adhering to the remote access set up rules
  • Candidate turning off the audio or video recording

Frequently Asked Questions

Yes, all papers will be offered for online assessment. You must still undertake papers in line with the exam regulations and the rules of combination.

No you can’t sit the test on a mobile phone. You will need a smart phone as part of identifying who you are before the test and also during the test if you have an internet problem. We will provide a telephone number for you to ring if you experience an internet connection problem. Once the test starts your mobile should be on silent mode and at arms length, placed behind your desk.
Make sure you have a laptop/desktop computer and webcam/audio to use during the test.
The exams are conducted by proctors – this is another word for an invigilator. AIA exams have to be supervised, and this includes exams you sit remotely, so the proctor will use the webcam/audio to watch you during the exam, and your attempt will be recorded.
No. You should use a private and quiet room, with your device and desk set up to comply with the set up rules. You should sit the test on your own with no other people around you, making sure you are unlikely to have any interruptions.
The exam regulations for online assessment are updated on this page and the overarching exam regulations are available here.
Yes. Once the test has started you can take one five minute break, with the permission of the proctor. Use the onscreen ‘Chat box’ to ask the proctor for permission to leave your desk.
Use the onscreen ‘Chat Box’ to speak to the proctor should you have an emergency, for example become unwell. However if your safety is compromised, for example there is a fire, flood or bomb alert where you live/or where you are taking the exam, then you should leave your desk immediately, notifying the proctor using your mobile of the incident once you are safe.
Your test will be paused and you can then re-join the test when the internet access resumes. You will be given some more time to complete the test, normally 15 minutes
You should use all of the available exam time to attempt all questions and check your answers.
On this page look for the section that says ‘Sample Assessment’ – here you will be able to see and try out some questions in a sample paper.
You may wear an analogue watch during the test.
No. AIA approved markers will mark your answers in the online assessment platform and then the exams team will conduct the usual checks to make sure your marks are awarded accurately.
Contact the exams team on: exams@aiaworldwide.com
No. You should use a PC/Laptop with Google Chrome installed as it will allow you to download and install the Rogo kiosk onto your device.
Yes. The test is three hours with an additional 15 minutes reading period.
Yes. You will receive instructions prior to the test showing you how to download and install the Rogo Kiosk onto your computer. If you have any problems, contact the exams team for support.
Yes, but your workings will not be marked. You are advised therefore to show your workings as part of your answer on-screen. All working which are correct on the screen, will be awarded a mark. AIA does not operate negative marking, so if for example, a calculation is incorrect marks will not be deducted.
The paper-based exam is no longer available and all exams have moved to a computer based testing.
No. You are not allowed to access any texts during the test. 
Yes. You are allowed to take your own calculator. Note that your calculator must not be capable of being programmed to hold alphabetical or numerical data and/or formulae or be capable of automatically computing for example, net present value (NPV).
No. You should make sure your smart phone is up-to-date, and that you are using Google Chrome as this browser is compatible with the functionality requirements for using the Rogo Kiosk. This browser will allow you to use your phone to scan the QR Code as part of the test set up requirements, and then you will use your phone as part of the monitoring process, which is conducted by the Proctors during the test.
No. The Rogo Kiosk software application is not compatible with this Apple device.
Yes. The Rogo Kiosk locks down the computer so that you are unable to use any other programs and hosts a browser within it to run Rogo.
Once you have raised a query with the Proctor, you can close the Chat Box, which might be covering part of the screen. You should click the cross at the top corner of the Chat Box, this will then allow you to see the onscreen ‘continue button’, so you can progress with your test. 
Your mobile may have an outdated OS, which affects your ability to connect to Rogo. You may also be using a VPN or Proxy, which will mean you are unable to connect to Rogo.
No. You will use your mobile as part of the test set up and identity verification process, and then once the test starts, your mobile should be switched to WIFI with airplane mode and placed at arms–length to the side of your desk.
You can request assistance by: 
Yes, in order to avoid re-typing information which you feel is relevant to include within your answer you are able to copy and paste the information into the answer template provided.
No. Once you have successfully downloaded the Rogo Kiosk app to your computer/laptop and completed the pre-system check, you have taken the first step to be able to enter the online exams. You will then receive a second email, normally 48 hours before the test, which will give you access to the ‘live’ online exam.

This could be due to you having an older version of the Rogo site cached on your device. You will need to clear cache and cookies before clicking on the exam link to start the exam.

To clear your cache and cookies in Google Chrome, navigate to the Chrome menu (three dots in the top-right corner), then select “More tools” > “Clear browsing data”. In the “Clear browsing data” dialog box, select the desired time range (e.g., “All time”) and check the boxes for “Cookies and other site data” and “Cached images and files”. Click “Clear data” to remove the selected data.

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